We are happy to answer any questions related to your order, our products or information featured on our website. The most efficient way to contact us is to email us at hello@theanchoredcollective.com.

We hope you love everything you receive from Anchored. Changed your mind, though? We get it. View our Returns + Exchanges policy here. 

Due to our quickly changing inventory and limited number of sizes in clothing, we are currently unable to accept exchanges. Please view our Returns + Exchanges policy here. 

Please allow 1-3 business days for your order to be fulfilled, pending credit card and address verification. Items not in stock or labeled as pre-order will be shipped as soon as they become available. If this is the case, we will keep you updated on their impending shipping dates.

 Please view our Shipping + Pick-Ups policy here.

Anchored offers e-gift cards. We are not responsible for lost or stolen gift cards. Email hello@theanchoredcollective.com to request a gift card.

Are you local to the Harlan, IA area and want to pick-up your order? Sure! Select pick-up at checkout and we will reach out when your order is ready. View our Shipping + Pick-Up policy here.

Did you see something on social media and can’t find it on our website? Email us at hello@theanchoredcollective.com, and we will be happy to verify if that item is available and ready to order! 

Only one code or offer can be used at a time. Offers cannot be applied to previous purchases, gift card purchases, shipping or taxes. Other exclusions may apply at checkout due to the nature of the sale or promotion.

Any items marked ‘Final Sale’ are unable to be returned. No store credit can be issued for these items. 

We use Shopify for payment processing. Shopify currently accepts Visa, Mastercard, American Express, JCB, Discover, Diners Club, gift cards and PayPal. 

Your privacy is important to us. Any information you provide Anchored is strictly between us and will never be disclosed to outside parties. You may choose to opt-out of email communications at any time.